FAQs

Got a question regarding any of the products we sell here at Evolution Fires? Below are our most common questions…

All Evolution Fires are applicable to a 1 year guarantee which begins the from the date of purchace.

The heater has been carefully designed to sit beneath the top mantle above the flame effect and stretches right the way across in a sleek and discreet style.

Yes all our products come with a remote control.

All parts can be accessed through the front of the fire so you never have to disrupt your installation should you need to change something on the fire.

The only thing needed is a clean with a damp cloth.

Yes some of our products also come with a touch screen control panel so you can use both.

All our electric fireplaces are plug-and-play, designed to work in a standard household outlet. If an outlet is not available were you wish to install the fireplace, you may want to move an outlet. That is relatively simple job for a electrician.

A: All our fireplaces come either fully or mostly assembled depending on the model the only assembly required is to install the front glass screen.

Yes you can use the flame only without using the heat.

Yes our fireplaces have been designed to mount a TV above and will not damage your TV.

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